Leadership agendas are packed. Team agendas are packed. Fire-drills and matters that require urgent attention are lined up around the block. While leadership messaging steers toward guidance to ‘innovate’, when they really mean ‘do more with less’. Innovation implies a risk appetite but block and tackle with limited resources means triage. These two forces are at odds with each other.

Embracing transformation requires embracing a mindset. Which requires rethinking how leadership engages management and how management engages with teams.

Transformation is multi-faceted. It’s complex both in the structure of the organization, the way the business works, and the people who work to create the future.

Three pillars of engaging any transformation need to account for People First, Information Second, and Technology Third. People are the lifeblood of any organization, they truly ‘run’ the business. The information they have at their disposal and reliability of information should drive a focus on technology decisions – not the other way around.

They say ‘move fast and break things’, with the focus on ‘breaking things’ not people. In order to move fast you need to get comfortable with the fact that “The shortest distance between two points (where you are and where you want to be), is a constant state of change”

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